BMW Casino Privacy Policy for Filipino Players

When you register an account with BMW Casino, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe and personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment account details you use for deposits and withdrawals such as GCash or Maya. We also collect technical data automatically when you access the platform, including your device type, browser version, IP address, and session activity logs, which help us detect unusual behaviour and protect your account from unauthorised access. All information we collect is used strictly for the purposes of operating your account, processing payments, complying with applicable Philippine regulations, and improving the overall platform experience for Filipino players. We do not collect more information than is reasonably necessary for these purposes, and we review our data collection practices regularly to ensure they remain proportionate and lawful. If you contact our support team, the content of those communications may also be retained to help resolve your query and improve our service quality. You can review the full list of data categories we hold by visiting the FAQ page or by submitting a data access request through the contact details provided at the end of this policy.

BMW Casino does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data may be shared with carefully selected service providers who assist us in operating the platform, such as payment processors that handle GCash and Maya transactions, identity verification partners, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so, or if disclosure is necessary to prevent fraud, money laundering, or other unlawful activity. We do not share your data with other online gaming platforms, advertising networks, or data brokers under any circumstances. Any third-party service provider that receives your data is permitted to use it only for the specific purpose for which it was shared, and they are prohibited from using it for their own independent purposes. We conduct periodic reviews of our third-party data sharing arrangements to ensure that all partners continue to meet our data protection standards. If you have concerns about how a specific third party handles your information, you are welcome to raise this through the FAQ page.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to know what personal information we hold about you, to access a copy of that information, and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, subject to any legal retention obligations that apply to BMW Casino as an online gaming platform. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you can contact us using the details provided at the bottom of this page, and we will respond to your request within a reasonable timeframe in accordance with applicable law. We are committed to making this process as straightforward as possible for all Filipino players, and our support team is available to guide you through any data-related request. Please note that some requests may require us to verify your identity before we can act on them, to ensure that your data is not disclosed to an unauthorised person.

BMW Casino retains your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as required by applicable Philippine laws and regulations governing online gaming and financial record-keeping. We apply industry-standard security measures to protect your data from unauthorised access, loss, or disclosure, including encrypted data transmission, access controls, and regular security assessments of our platform infrastructure. Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with different sections of the site — this helps us improve the experience for all users over time. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to build advertising profiles or to track your activity across third-party websites. Personal data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you have questions about specific retention periods or our security practices, the FAQ page contains additional guidance, and you may also contact us directly for more detailed information.